Shipping within the UK:
FREE for Express Delivery
Please allow 1 to 2 business days for delivery, not including the day you place your order.
Delivery to Switzerland, Norway and EU (European Union) countries outside the UK for 1 to 2 products:
Folding umbrella: £10
Classic umbrella: £10
Please allow 4 business days for delivery (usually quicker, but location dependent), not including the day you place your order.
Within the UK: Please allow 1 to 2 business days for delivery in metro areas, not including the day you place your order. Rural locations may require an additional day.
Outside the UK: Please allow 4 business days for delivery (usually quicker, but location dependent), not including the day you place your order.
We use Royal Mail and a variety of postal courier services to deliver our products.
Please note, 'Where I'd Rather Be' cannot be held responsible for delivery delays that occur due to our third-party couriers or handlers.
All items are shipped from our central UK warehouse.
We ship WORLDWIDE!!!
Yes - If you are not satisfied with your purchase please understand and follow the below steps:
1. Contact us by email at email@example.com for returns instructions and return the item to us within 7 days from the date you received the shipment.
2. Please do not return any items without contacting Where I’d Rather Be for returns processing instructions.
3. Once we have emailed with the return postal address, please return the umbrella as received with the original receipt in original packaging.
4. Items must be returned in perfect, re-sellable condition as originally received, in protective plastic wrap with swing tag attached. If you removed the swing tag your umbrella cannot be returned as it is not in re-sellable condition.
5. We will either exchange the item (postage charges will apply), offer a store credit or refund (less postage charges).
6. If a product is proven to be faulty, Where I'd Rather Be will ship you a brand new product - we do not require the customer to return the faulty umbrella. If a you chose to return the product and not receive a new one, you will be refunded the cost of the original order, less shipping - the return postage charges are the responsibility of the customer.
Once your umbrella is received and inspected by 'Where I’d Rather Be', we will either exchange the item (postage charges will apply), offer a store credit or a refund (less postage charges).
Refunds will be issued to the payment method initially used, within 14 days of receipt of returned item at our warehouse.
Please contact us at firstname.lastname@example.org providing full order details and specifics about the issue, we will be in touch with further details.
Please provide photos where possible.